Here it is: Criticism is a form of collaboration. Let’s face it, criticism is at the heart of conflict, and conflict is a problem that many of us don’t want to face for a variety of reasons.
Some people have personalities that are conflict-averse, and so they refrain from giving feedback that could be essential in moving the team forward. Others who are less fearful of conflict might react so boisterously and negatively to criticism that colleagues and direct reports are bullied into silence.
Criticism can be a problem in the workplace. But it doesn’t have to be. In fact, it is vital to any company’s success. The ability to deliver criticism effectively and listen to it carefully are the hallmarks of superior leadership. Why? We all have blind spots. Criticism helps us correct behaviors that would otherwise stand in the way of achievement.
Shawn Kent Hayashi's article appeared in Elizabeth Harrin's blog post, click here to read the rest of the article.