"Know your message. Respect your audience. Be authentic." That's what media expert Ashley Russo shows people how to do when she's leading a workshop or coaching clients on how to handle the media.
There's a simple truth that may seem obvious but is easy to forget: be aware of how others interpret what you are saying.
Change. It's the one constant in business these days. And it's also a kind of crucible for testing the mettle of leaders. Can they manage change themselves? Can they help their team members get results while dealing with disruption and uncertainty?
At lunch you vent to your co-worker that your boss’ recent decision will cause problems down the road for the project you’re working on. But later that afternoon, when your manager brings up that same topic, you don’t say a word. You want to speak up, you really do. However, your mouth has gone dry, and you can’t figure out how to make your voice work. You’re afraid to tell the boss that his decision is flawed.
A co-worker lands the promotion you were gunning for. Your very first thought is a twinge of jealousy: “Brian’s been promoted. I wanted that role.” From there, you may start to walk down a negative path. You feel like sulking. Brian is no longer a likable, competent colleague, but clearly, a conniving brown-noser. You might as well stop working so hard, since it’s going unnoticed anyhow. Sound familiar?
"We're on track to have our most profitable year in our 12-year history," Gwen Shields proclaims happily. "Even after making significant investments in the company's future by doubling office space and increasing headcount, we'll finally exceed our growth ceiling!" How did this "accidental entrepreneur" acquire the skills to successfully lead a team through a period of transformation and growth?
Recently, a coaching client wanted to challenge herself to become a better communicator in meetings as well as in conversations. As a result, I devised the "Authentic Communication Checklist" to help her with this goal.
At Victaulic, a manufacturing and engineering company with 3,600 employees across the globe, collaboration is the key to creating a culture of innovation.
One of my early mentors had a directive: "Always look for ways you can plus the experience." To do this, ask yourself the question: "What could I do now that would make this experience even better, more fun for me and others?" Just by asking that question, ideas begin to bubble up and creative fun begins to flow about what you can bring alive.
"I'm in a meeting -- sitting on pins and needles -- because there's incredible tension in the room," recalls Adrienne Riggs, VP of Operations at Franklin Farms East.