02/2012
I loved this article written by Marty Zwilling!  He gave me permission to share it with you here:The dictionary definition of a mentor is “an experienced and trusted advisor,” or “leader, tutor or coach.” The definition of a critic sounds similar, “a person who offers reasoned judgment or analysis.” The big difference, of course, is that a mentor looks ahead to help you, while a critic looks backward to tell you what you did wrong.
02/2012
What do you think of when you hear the word "Surprise?" Parties with unexpected gifts are the fun surprises. Mishaps in communication are more common. Have you heard the wise saying, "Never surprise your boss?" In communicating with others, it is best not to create unwanted surprises. Consider these examples:
02/2012
As a manager and leader, it's vital to know the strengths, weaknesses, blind spots and developmental areas of each of your direct reports, as well as those you are considering adding to your team. By being aware of your team members' varied abilities, you can ensure each person is in the right role, and they will add value to the organization. Do you understand the full array of talents of all of your employees, so you know how and when to best deploy those talents?
01/2012
No matter where you are in your career, no matter what industry your organization focuses on, whether you are a professional in a suit or a professional athlete, the ultimate desired outcome is high performance. Considering that high performance and good decision-making are the ultimate outcomes, how are they attained? There is no doubt that general intelligence and technical skills contribute to high performance.
01/2012
To be an effective leader, you have to be able to inspire others, to literally-as the word inspire means-breathe life into them. What you are "breathing" into them is a connection to their own motivators, because motivation creates momentum and that momentum will get things accomplished.
01/2012
It's a new year, and that's the perfect time to think about communication-not just a manager or leader's communication to their team, but what your team members communicate about themselves.
12/2011
Q. It’s time for your yearly performance review. You aren’t expecting any big surprises, but you still feel a little nervous. How should you prepare for this meeting?
11/2011
The holidays in November & December provide us with opportunities to express appreciation and gratitude in conversations. Have you ever thought about giving the gift of a great conversation?
10/2011
Recently I’ve been asked a similar question by several Communication Tips readers. One of you worded it this way:“Yesterday I received feedback from someone who is important to me. He said, ‘You don’t hear me and I’m having a hard time getting your attention!’ When I look at my behavior I realize he is right. What can I do now?”Do you have a peer, boss, colleague, or family member who might be struggling to get your attention? If so, you will appreciate this video!
09/2011
Yeah! We made it to the other side of a BIG move and we are now settled into new space. Moving, like any complex project, takes loads of communication ability and patience.

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