Do your goals for 2011 include meeting new people or building stronger relationships? If so, you will want to engage in more Conversations for Connection. This week's Tip focuses on Phrases and Questions to Start a Conversation.Here are some ways to get a Conversation for Connection started:
As the first question in an interview, the CEO asked the highly qualified CMO (chief marketing officer) candidate, “What have you been doing recently?” The CMO candidate heard the question and despite 15 years of deep marketing experience he began talking about the past few months running operations for his company’s Hong Kong office …since no one in the company could do that role, he was plucked from US marketing and shipped to Hong Kong with almost no notice.
Training employees to use emotional intelligence in communication with others is vital to success. Our conversations create ripple effects. Conversations lead to the creation of new possibilities, commitment to a new project, resolving conflicts, showing or receiving appreciation, and change. The best at creating meaningful conversation do something very different from the rest.
My visit to the Chilean lumber company Ignis Terra reminded me that wood is in my blood.