09/2013
Like boats, people create wakes -- gentle swells of good feeling, ripples of draining negativity, or frothing waves of drama and crisis. These emotional wakes can either spur productivity or decimate it, which is why effective leaders learn how to control their emotions instead of letting their emotions control them.
09/2013
Star Performers know September is a great time of year to evaluate the year's performance, and begin to get a head start on strategic planning for next year. Most organizations will fall in the trap of the "break-fix" cycle - where the squeakiest wheels will get the oil. But how do you know whether you are tackling the right issues for sustainable growth?
09/2013
"What is empathy and how can I learn it FAST?" That was the question coming from the other end of the Skype screen. Eric's boss had just given him some performance feedback indicating that empathy would be the next leadership skill for Eric to master to continue on the high performers' track in his organization.
08/2013
When you mess up, focus on the fix. Whether missing a big deadline or mass emailing a confidential memo, everyone has messed up at work. Instead of dwelling on your error, focus on the fix and how to correct your blunder with these tips from Shawn Kent Hayashi, an executive coach in Center Valley, PA.
08/2013
As summer winds down, it is a great time to pause and reflect. I love these questions: What did I learn this summer? How do I want to use that learning going forward?
08/2013
Stop waiting for someone else to invest in YOUR professional development. Join our new webinar series that will change your career trajectory. We've combined our most popular workshop topics into six 1-hour webinars beginning September 17. Sign up now to reserve your seat.The professional development webinar series includes these topics:
08/2013
Skilled leaders excel at communication. But many of us forget that the word "communicate" involves both talking and listening. We are so focused on ways for making ourselves heard that we forget that it is equally important to hear others.
07/2013
Here it is: Criticism is a form of collaboration. Let’s face it, criticism is at the heart of conflict, and conflict is a problem that many of us don’t want to face for a variety of reasons.
07/2013
Mari J. Frank, Esq., interviewed Shawn Kent Hayashi on Prescriptions for Healing Conflict (88.9FM). The discussion was on the importance of collaborationThe more we collaborate, listen to each other, work with each other, share interests with each other, listen to each other, and understand each other the less conflict or the less escalated conflict we are going to have.
06/2013
Often it is said that women are afraid to negotiate for pay and raises because they view negotiation as confrontation.  Successful negotiators know that when it comes to employment matters, negotiations are more of a conversation than a confrontation.

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