12/2013
It makes sense that the season of abundant harvest is followed by the season of giving.
12/2013
Recently, my mother had to undergo open heart surgery and she asked me if I would remain with her in the ICU. Of course I said yes. Soon after I realized that I had questions about the best way to be present to my mother in this situation.Since I myself had little experience with hospitals, I reached out to a friend who had dealt with several medical emergencies in her family. “What do I need to know?” I asked. “Do you have any advice for me?”
11/2013
The holiday season is now in full swing, which has me thinking about lists and gifts. When considering gift ideas for friends and family members or suggestions for yourself, think outside the box--literally.What do you really want to give? Power tools or tools for building powerful relationships? A smarter phone or a smarter approach to business success? 
11/2013
In this article, Les McKeown does a fine job of explaining how your blind spots can hold you back. His advice? Find a mentor you can trust or "get enrolled in a decent 360 assessment process."  I would add it is also vital to understand how others view your strengths. Give me a call if you want clarity about how others view working with you.
11/2013
Are you operating like a Builder or a Protector today? Based on James Fischer's extensive research, an organization or business unit goes through a predictable set of challenges at each stage of growth, and, at each stage there is an optimal ratio of Builders to Protectors.A Builder mindset creates new ideas, takes on new initiatives, finds ways to expand the revenue and profitability of the enterprise. They are risk tolerant and highly supportive of growth.
11/2013
One of the most important things companies can do for their organizational health and well-being is to hire entry-level people with an eye towards the future and design career paths and developmental opportunities for them.
09/2013
Like boats, people create wakes -- gentle swells of good feeling, ripples of draining negativity, or frothing waves of drama and crisis. These emotional wakes can either spur productivity or decimate it, which is why effective leaders learn how to control their emotions instead of letting their emotions control them.
09/2013
Star Performers know September is a great time of year to evaluate the year's performance, and begin to get a head start on strategic planning for next year. Most organizations will fall in the trap of the "break-fix" cycle - where the squeakiest wheels will get the oil. But how do you know whether you are tackling the right issues for sustainable growth?
09/2013
"What is empathy and how can I learn it FAST?" That was the question coming from the other end of the Skype screen. Eric's boss had just given him some performance feedback indicating that empathy would be the next leadership skill for Eric to master to continue on the high performers' track in his organization. Now Eric wanted a coach to guide him in developing this ability."Empathy," I explained, "is the ability to identify what other people are feeling."
08/2013
When you mess up, focus on the fix. Whether missing a big deadline or mass emailing a confidential memo, everyone has messed up at work. Instead of dwelling on your error, focus on the fix and how to correct your blunder with these tips from Shawn Kent Hayashi, an executive coach in Center Valley, PA.

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