03/2011
What are you committed to? Have you taken a stand that demonstrates this commitment? Do you speak to others about what you are committed to and ask them about their goals and commitments? Once we know what we are committed to, it is time to take action.Use a Conversation for Action when:
02/2011
I hope you had an enjoyable Valentines Day! This month in the Communication Tips we are focused on Emotional Intelligence. Today we are exploring the EQ competency called "Motivation."
02/2011
For the month of February we are exploring how our emotional intelligence impacts our conversations. Self-Regulation is the second part of having high emotional intelligence.
02/2011
Welcome to February! Time to celebrate Valentines Day and appreciate those we love! I also think of February as a great time to do an emotional check up. So this month we will be focused on how we are using our emotions to impact and inform our conversations.
01/2011
When was the last time you had a conversation you really enjoyed? A conversation that feels great can melt our heart. Taking the time to appreciate someone else for what they have done feels great.Thank someone who has been helpful to your recently. Tell them specifically what you appreciated that they did for you. Here are some ways to get your Conversation for Appreciation started:
01/2011
Do your goals for 2011 include meeting new people or building stronger relationships? If so, you will want to engage in more Conversations for Connection. This week's Tip focuses on Phrases and Questions to Start a Conversation.Here are some ways to get a Conversation for Connection started:
01/2011
As the first question in an interview, the CEO asked the highly qualified CMO (chief marketing officer) candidate, “What have you been doing recently?” The CMO candidate heard the question and despite 15 years of deep marketing experience he began talking about the past few months running operations for his company’s Hong Kong office …since no one in the company could do that role, he was plucked from US marketing and shipped to Hong Kong with almost no notice.
12/2010
My visit to the Chilean lumber company Ignis Terra reminded me that wood is in my blood.
12/2010
Training employees to use emotional intelligence in communication with others is vital to success. Our conversations create ripple effects. Conversations lead to the creation of new possibilities, commitment to a new project, resolving conflicts, showing or receiving appreciation, and change. The best at creating meaningful conversation do something very different from the rest.

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