Organization Development Consulting

The Professional Development Group taught me that if you want to be successful as a leader, you have to accept the fact that you don’t have everything that you need. You have to ask for help in certain capacities–by asking for feedback, by hiring the right team members. It’s empowering. I feel really proud of the high performing team we have created at Franklin Farms East.

Adrienne Riggs, VP Operations & HR
Franklin Farms East

We worked with The Professional Development Group for over a year as they led us through a large restructuring within our association. It’s proven: if you have the right people with the right skill sets, and you engage and lead them, that creates greater growth, profits, and dividends. The Professional Development Group is absolutely worthy of the investment that you will make.

Wayne Whipple, VP Business Development
Pennsylvania Bankers Association

Kristy is dynamic, strategic, and has an incredible ability to read any business situation. Growth cycles are her niche as she can adeptly adjust to changing environs and demands. Kristy's keen foresight and vision allow her to see beyond a given scenario to the core elements of a business challenge. I would welcome the opportunity to work with her again in any setting.

Kimberly Rhodes, VP, General Counsel & Secretary
Quintiq

Melanie’s contribution was during a time of crisis, and her passion, patience, wisdom, and leadership inspired the entire organization to become something better. Her strategy was relevant, her solutions were realistic, and her plans to get there were achievable, both inspiring teamwork and empowering individuals to make a difference.

Stella Si, Director
Community Center Shanghai

Your Organization Development Audit brought clarity to our roles and responsibilities. I am very proud of the high performing team we have created.

Duncan Campbell, President and CEO
Pennsylvania Bankers Association

When we began working with you, utilizing your skills and knowledge for hiring “star performers,” I realized early on that my company could have been even further ahead, had we only known to take a more scientific approach to hiring. I’m grateful for all The Professional Development Group has done and continues to do for my business.

Donald Riggs, CEO
Franklin Farms East

Coaching for Growing Leaders & Star Performers

Shawn is a gifted coach who has the rare ability to deeply listen and understand, while applying practical solutions guided by her extensive experience in business, leadership, and development.  My utilization of Shawn's advice proved it to be practical and effective.  She is a coach with the highest level of integrity, commitment, and insight.

Robert Haracz, CIO & COO
American Board of Internal Medicine

After working with Shawn as a coach, I finally understood what the right role and culture would be for me.  Now I’ve had the opportunity to grow with my organization and build a team – and I know the people I’ve hired are in alignment with their jobs, too.  As a result, we are able to focus on where we want to take the company and how to grow to the next level.

Jim Szakacs, Chief Administrative Officer
TayganPoint Consulting Group

Working with Kristy as a coach has accelerated my professional development by leaps and bounds. Using spot-on observations and an innate ability to problem solve, Kristy clearly illustrates how individuals can harness their talent to lead and develop better teams. Having Kristy as a resource has been invaluable and I look forward to continued growth with her support.

Courtney Johnson
Director of Organizational Development

I’ve worked with Shawn Kent Hayashi for the past six months. The impact that coaching has had on my leadership prospects and my ability to project a more confident style has been astounding. If your company gives you the ability to work with an executive coach, jump at the opportunity to work with The Professional Development Group.

Marketing Executive
American Express

It was incumbent upon every leader in our company to increase our leadership skills so we could be more effective at achieving our growth objectives. Since working with Shawn as a coach, I’ve been able to take on several large, challenging projects and bring them to fruition. From a business perspective, I see myself having more impact now as a result of working with The Professional Development Group.

David Rees, Principal
Health Strategies Group

Shawn has coached me for professional development since 2012. I found her knowledge, experience, and skills to be superb. I have had opportunities to be trained and coached by many professionals since, but I would rate Shawn the best for my career development.

Amy Sun, MD, Ph.D.
Director, FACP

Shawn Kent Hayashi is an excellent business coach! I trust her wisdom.

Jeremy Riggs, Owner
Keystone Munitions

Thank you for coaching me to learn how to organize my space to be more effective and to have systems in place to produce the results I am committed to. My ability to see all the projects I am responsible for at one time has enabled me to know when to say ‘yes’ and when to say 'no.' I am delegating and trusting that my people will deliver results because I now have a system to follow up. 

VP of Public Relations

Your coaching gave me the ability to see my own strengths and blind spots, to communicate more clearly with all my team members, and to step up and lead more directly. For the first time in many years, I now love the work I am doing.

Director of Operations

Team Workshops & Retreats

The High Performing Team Retreat is the best thing we have ever done for our staff in my 24 years at the Association!

Cindy Wallett, VP Member Relations & Administration
The Pennsylvania Bankers Association

I don’t know how any manager creates an effective team without this information! I’m so happy that I had the chance to learn about these topics early in my career so that I can use them as I grow and help others to grow. Shawn’s disarming style and laser-precise communication helps participants open up and gain self-knowledge. I’m immensely grateful for these powerful tools.

Jasmine Surti, VP
TD Bank

Talent@Work® is an exceptional experience designed to educate for personal and professional development by building greater “people awareness. Applying and sharing the concepts and takeaways in the workplaces has been incredibly rewarding.

Thea Seveland
Air Products

Thank you for using your validated assessments to match our mentees and mentors for our mentoring program! You led an engaging kickoff meeting that generated lots of buzz for this program. This is just what our group needs for creating meaningful and impactful mentoring relationships.

Debbie Lynch, PhD, SPHR, CHRO
Ansell

The High Performing Team Retreat engaged our team and guided me in how to be a more effective team leader.

Phillip Baltz, CEO
Baltz & Company

Kristy is a wonderful facilitator. She explained the process concisely and kept it focused, moving, and on schedule. She listens extremely well and was able to deftly manage a very talkative and outspoken group of executive leadership staff. Kristy is a pleasure to work with, fun, and engaging. I highly recommend Kristy and her work.

Michael Brody, CEO

Talent@Work® was the best seminar that I’ve ever experienced!

Wayne Whipple, VP Business Development
The Pennsylvania Bankers Association

At the recent National Sales Meeting, Shawn led a Team Building Event that was the best I have participated in. Great presentation.

Toni Senno
Regional Sales Leader, Photomedex

We’ve done plenty of staff development workshops, but this one really engaged our staff in a way others have not. The ability to carry the momentum and energy beyond the workshop by using your book and EQ Circles is also a tremendous asset. They say it takes 30 days to form a habit: your 30 day journal should help everyone form healthy habits around EQ!

Mary Terp, HR Director
United Way of the Greater Lehigh Valley

Cynthia’s training was exactly what we needed. The reviews were great and the ROI was right on target.

Organizational Development
Campbell Soup Company

Working with Cynthia is a refreshing way to inspire yourself and your staff to implement methods that will make all of you efficient. Each one of my staff came and thanked me for having Cynthia in to work with us.

Visual Communications Manager
Merck Pharmaceuticals

I participated in the Women's Leadership Mentoring Program Kick-Off and learned a great deal, especially about myself. I really appreciated and enjoyed your energetic session! It helped me look beyond my current goal. I will continue to learn, adapt, and improve my communication style to be better at communicating both professionally and personally. 

Mentoring Program Participant

Keynote Speaking

I recently saw Shawn present and it was wonderful! The presentation was insightful and I walked away with a better understanding of how to interact with difficult people in a different way. I highly recommend you attend one of Shawn's presentations!

Julie Kinkopf
Esquire

Thank you, Shawn, for your engaging and interactive presentation for the Sales & Marketing Executives! Your information was both relevant and useful. You are a natural in front of a group–we appreciated your professionalism and energy.

Todd Cohen
Sales Strategist

Shawn proved herself to truly practice what she preached. She was accessible, friendly, and gave the group plenty of useful tips. Not only did I connect with peers during the session itself, I felt comfortable reaching out and setting up a few lunch dates that will help me strengthen my personal networking map.

Chante LaGon
The Home Depot

The content Shawn delivers inspires conversation that continues after she leaves the stage, and is a testament to her ability to create a lasting legacy with her message.

Marie McDonald, Senior Director
Quintiles Consulting

Shawn's incredibly positive presentation provided our team with a magic carpet vision. Who would have thought that a few words would empower us all to such heights? Great results, success, prosperity… Shawn can show you how it can be yours! Dare to dream it into reality. Hey, Shawn: ‘Thats for me!’

Lisa Borrell

Shawn is one of the foremost thinkers in the area of executive communications and effectiveness. I gain deep insights and new epiphanies every time I listen to her.

Jeremey Donovan, Group VP of Marketing, Gartner
Author of 'How to Deliver a TED Talk'

Expert Emcee & Master of Ceremonies

Over the years, Ashley Russo's presence, charisma, and emcee skills have elevated events like the Lehigh Valley Women's Summit, Small Business Council Snowball gala, and countless luncheons and panel discussions.  Ashley is always prepared, professional and on time.  Frankly, if budgets allowed, I would hire her to host every event we do.

Frank Facchiano
COO & EVP of Member Relations, Greater Lehigh Valley Chamber of Commerce

Each year, United Way of the Greater Lehigh Valley holds our Celebration of Caring, an event that requires six months of planning, at which time we recognize and thank all of our donors and organizations. For the past few years, we have utilized the exceptional talents of Ashley Russo to host our event. Thanks to Ashley, the event continues to exceed expectations and keep guests engaged!

Lenore Mohr, Senior Director of Marketing & Communications
United Way of the Greater Lehigh Valley

Assessments & Job Benchmarking

I can only imagine how far ahead the company would be now if we'd taken a more scientific approach to hiring years ago. These are great tools for hiring star performers!

Don Riggs, Owner
Franklin Farms East

These key assessments are critical in our hiring process and have made a huge difference at The Victory Bank. Understanding how people behave based on their preferred communication styles and motivators has made our company a much more enjoyable place to work.  We perform more efficiently because we understand how to motivate each other and seek to cover each other's blind spots.  We no longer take things so personally or form rash judgements.  We have a much deeper understanding of how to work together in ways that are cohesive and we understand the “why” in each other.  I love that these assessments are grounded in science and I use the knowledge every day.  The value is immense. 

Shelly Stockmal, Vice President HR
The Victory Bank

We wouldn't hire someone without using these assessments to ensure the candidate will fit the role and the culture of our organization. Thank you for such great tools!

James Molinaro, President and CEO
LifeLine Sciences LLC

Shawn worked with our internal coaches and taught us how to use assessments as the foundation for developing our high potential employees. We now have our own internal assessment center as a result. Very powerful tools!

VP of Talent Management

I attended the Talent@Work® workshop: WOW! I learned so much about communication styles, workplace motivators, and talent. I was able to pass the certification exam on the first try because of what I learned from the seminar. This makes Talent Management so much easier! Thank you!

Alison Proffitt, Owner
ClearViewHR

Professional Development Plans

Your coaching gave me the ability to see my own strengths and blind spots, to communicate more clearly with all my team members, and to step up and lead more directly. For the first time in many years, I now love the work I am doing.

Director of Operations

Conversations for Change: 12 Ways to Say it Right When it Matters Most®

Many times when we walk away from a conversation that did not go well, we don’t even understand why. Shawn dissects the components of conversation so that we are able to self-correct and shift course for next time.

Anna Maria DiDio
Sr. Director of Employee Relations, Pfizer

Is the conversation you are having with your coworkers, boss, team members, and even yourself meaningful? If not, then it is time to change the conversation! This is just the book to give you the tools to create more meaningful conversations.

Clark Handy, Sr. VP Global HR
Convergys Corporation

I love 'Conversations for Change.' We've used some of the examples to help us during a difficult time with an employee and it worked really well. This book is a must read for those who wish to improve the results they get from others, by improving their communication style.

Marie-Claire Ross
Digicast

Conversations that Get Results & Inspire Collaboration

This book will increase your influence and success rate by the end of the first chapter.

Alan Weiss, Ph.D.
Author of Million Dollar Consulting

Conversations for Creating Star Performers

If you want more top performers on your team, read this book! 

Jill Konrath
Author of SNAP Selling and More Sales, Less Time

Every organization has star performers; however, not every organization is successful in developing them. Shawn Kent Hayashi artfully leads you through how to engage in effective conversations with your employees to provide them with valuable feedback and development plans to obtain peak performance. A must read for anyone who wants to cultivate their star performers!

Kelly Morello
SPHR, Sr. Director Human Resources, Clinical Financial Services LLC

Shawn Kent Hayashi asks a profound question: ‘Are you inspiring?’ Then through practical, real-life examples, she demonstrates how leaders can develop from being motivational to inspirational through the power of conversations. Shawn’s energy, enthusiasm, and passion for developing star talent comes through in a practical and impactful guide for leaders at all levels.

Meghan Seybold
Executive Leadership Development, American Express

Want to maximize your employee's performance? Want to create high engagement? This is a must read!

Dr. Debra Gmelin, Corporate Director
Humana

Inspiring Leaders & High Performing Teams

If you are looking for a coach who will inspire and guide you to reach your goals, I highly recommend The Professional Development Group. Shawn helped me develop my leadership style, align and inspire teams, and use emotional intelligence in leading.

David Rees, Principal
Health Strategies Group

Your Organization Development Audit brought clarity to our roles and responsibilities. I am very proud of the high performing team we have created.

Duncan Campbell, President and CEO
Pennsylvania Bankers Association

When we began working with you, utilizing your skills and knowledge for hiring “star performers,” I realized early on that my company could have been even further ahead, had we only known to take a more scientific approach to hiring. I’m grateful for all The Professional Development Group has done and continues to do for my business.

Donald Riggs, CEO
Franklin Farms East

How to Improve Your Emotional Intelligence at Work & in Relationships

We’ve done plenty of staff development workshops, but this one really engaged our staff in a way others have not. The ability to carry the momentum and energy beyond the workshop by using your book and EQ Circles is also a tremendous asset. They say it takes 30 days to form a habit: your 30 day journal should help everyone form healthy habits around EQ!

Mary Terp, HR Director
United Way of the Greater Lehigh Valley